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Citizen Service Manuals

Citizen Service Manuals & Forms

Access step-by-step guides, downloadable documents and online forms provided by the municipality.

Selected English interface. Some documents are available in Thai only while translations are being prepared.

Municipal service request and grievance reporting

Report issues about roads, lighting, waste, water, sanitation, animals, and public nuisances with status tracking.

SERV-001 ศูนย์บริการประชาชน

Building permit consultation and submission guide

Preparation checklist and procedural guidance for building-control permits.

SERV-002 สำนักช่าง

Land and building tax / signboard tax service guide

Guidance on payment schedules, required evidence, and treasury contact channels for local taxes.

SERV-003 กองคลัง
ก่อนยื่นคำขอ

Guidance before submitting requests

  1. Prepare the required documents listed in each manual and verify their validity period.
  2. Submit the request through the online system or citizen service centre appropriate to the service type.
  3. Track your request using the received reference number and provide feedback once completed.